Rural Hospital in Kentucky
After several years of consistent turnover this large hospital centered in the heart of Appalachia needed culturally-fit, highly-experienced clinical staff. Prior to working with Gifted, the hospital system worked with several different vendors to cover clinical vacancies, which resulted in costly piecemeal coverage, and a significant amount of management's time. Located almost 100 miles from any other large hospital center, this facility serves as the primary source of healthcare for almost one million residents in an extremely rural geography.
The most significant and consistent vacancies were in Medical Surgical and Telemetry units, and the hospital was faced with the critical decision to find immediate staff or close patient beds. Gifted, who had at this point developed strong relationships with leadership, entered into an agreement to begin recruiting and providing clinical staff in an extremely tight timeline to ensure optimal staffing levels in time for approaching winter Holiday season.
The most significant and consistent vacancies were in Medical Surgical and Telemetry units, and the hospital was faced with the critical decision to find immediate staff or close patient beds. Gifted, who had at this point developed strong relationships with leadership, entered into an agreement to begin recruiting and providing clinical staff in an extremely tight timeline to ensure optimal staffing levels in time for approaching winter Holiday season.
The Results
Gifted Filled Over 80% of Clinical Vacancies
Fortunately, a week before Christmas, Gifted Healthcare filled over 80% of clinical vacancies, and closed the gap shortly thereafter. Gifted and the Human Resources Department continue to work very closely to ensure the service level agreements we agreed to, including ideal number of submissions to vacancies, 24- to 48- hour turn-around time, and nurse quality ratings, continue to be fulfilled.
Year to date, Gifted has provided this hospital over 41,900 hours of clinical coverage.
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