Privacy Policy

Gifted Healthcare Privacy Policy

Last Updated: November 4, 2024

INTRODUCTION

This privacy policy (“Policy”) describes how Gifted Healthcare, Corporate Headquarters, 3330 W. Esplanade Avenue, Suite 505, Metairie, LA 70002 (“we,” “us” and “our”) processes, collects, uses and discloses personal information when using this website www.giftedhealthcare.com (the “Site”). Please read the following information carefully to understand our practices regarding your personal information. This Policy is intended for use by residents of the United States only.

If you are a California resident, please also see our California Consumer Privacy Statement.

1. Purposes of Processing

What is personal information?

As used in this Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes various categories of information about you, including, but not limited to, your name, postal address, email address, telephone number, IP address, location data, professional or employment-related information, education information, preferences, and characteristics.

Why do we need your personal information?

We need certain personal information in order to provide you with access to the Site and provide services through the Site. We will only process your personal information in accordance with applicable data protection and privacy laws. When you submit information to or through the Site, you consent to the collection, processing, and retention of your personal information as described in this Policy. If you do not agree to our use of your personal information in accordance with this Policy, please do not use our Site.

2. Collecting Your Personal Information

We collect information about you in the following ways:

Information You Give Us. This includes:

• information you provide when you submit an application on our Site, including your‎ name, zip code, email address, telephone number, profession, specialty, referral information, job preferences, and resumé;
• information you provide when you interact with us via our Site’s live chat feature;
• information you provide when you report a problem with our Site or when we provide you with customer support;
• information you provide when you request nursing services through our Site, including your name, email address, telephone number, the nursing services of interest to you, and any additional information you may provide;
• information you provide when you search for jobs or sign up for a career consultation on our Site, including your name, email address, telephone number, job preference, current city and state, profession, and information about your values, preferences, and personality;
• information you provide when you subscribe to our newsletter, including your email address; and
• information you provide when you correspond with us by phone, email or otherwise.

Information from Social Networking Sites. Our Site include interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Site, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Information Automatically Collected. We and our service providers automatically collect information about you and your computer or mobile device when you access our Site. For example, when visiting our Site, we may log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, IP address, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times, and other information about your use of and actions on our Site.

We collect this information about you using browser navigational tools, cookies, pixel tags, and other similar technologies.

3. Cookies

What are cookies?

We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by third parties on our Site, and can be used by such third parties to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

1. Disabling cookies
   

You can typically accept or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site. If you do not disable cookies and continue to use our Site, we will infer your consent to their use.

Edit Cookie Preferences

4. Using Your Personal Information

We may use your personal information as follows:

• to operate, maintain, and improve our Site, products, and services, including engaging in communications, services, advertising, marketing activities, and data analysis; auditing and assessing quality and safety; monitoring and preventing fraud, infringement, and other potential misuse of the Services; determining the effectiveness of our promotional campaigns; improving our services and technology; and operating and expanding our business activities;
• to process, complete and fulfill your requested transactions, or provide our services;
• to manage your account, including to communicate with you regarding your account, if you have an account on our Site;
• to understand how you and other users interact with our online services through our Site, using online tools such as Google Analytics;
• to better understand our audiences, evaluate user interest in the Services, and perform other market research activities;
• to operate our referral program;
• to respond to your comments and questions, provide customer service, verify information provided to us, and determine eligibility for our services;
• to send you information including technical notices, updates, security alerts, and support and administrative messages;
• to send you marketing emails and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such information at any time by clicking the “Unsubscribe” link at the bottom of all such marketing emails;
• as necessary or appropriate under applicable law, including laws outside your country of residence, to meet legal and regulatory requirements, and comply with legal process; respond to requests from public and government authorities, including those outside your country of residence; enforce our Terms and Conditions; protect our operations or those of any of our affiliates; protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; allow us to pursue available remedies or limit the damages that we may sustain, and protect against fraud, suspicious or other illegal activities.

We may also use information about you or use suggestions, comments, and ideas that do not personally identify you for any purpose, except where we are required to do otherwise under applicable law. We may combine, aggregate or de-identify any of the information we collect from you with information we may collect from or about you from any other online or offline source and use it for any purpose, including product and service development and improvement activities.

5. Disclosing Your Personal Information

We do not sell your personal information to third parties for business or commercial purposes. We may disclose your personal information as described in this Policy or in any other applicable privacy notices or opt-ins that you may receive:

• At your direction. We may disclose your personal information to third parties where you have provided your consent to do so.
• Service Providers. We may disclose your personal information to our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services. We grant our service providers access to personal information only to the extent needed for them to perform their functions, and require them to protect the confidentiality and security of such information.
• Business Transfers or Assignments. If we decide to reorganize or divest part or all of our business or a line of our business, including our information databases and websites, through a merger, sale, joint venture or collaboration, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer any and all information that we collect from Site users or offline to a third party. We will disclose your personal information to such company (without your consent or any further notice to you). In such circumstances, we will seek written assurances that your personal information submitted through our Site will be protected consistent with this Policy.
• Other Third Parties. We may disclose personal information with third parties, such as information shared when you use interactive features. In addition, cookies, pixels, web server data, and other technologies may involve disclosure of information to third parties.
• Legal and Regulatory. We reserve the right to disclose your personal information as required by law, when we believe disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, us, or others. We have no obligation to notify you of such disclosures, except as required by applicable law.

We may disclose information that does not personally identify you for any purpose, except where we are required to do otherwise under applicable law.

6. Third Party Sites

Our Site may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies when you visit their websites.

7. International Data Transfers

This website is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Personal information that we collect from you may be transferred to, stored in and processed outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as the one in which you reside. By accepting this Policy, you agree to this transfer, storing or processing. We will handle your personal information in accordance with this Policy regardless of where your personal information is stored or accessed. We will take all steps reasonably necessary to ensure that the overseas recipients of your personal information treat such information securely and in accordance with this Policy.

8. Security

We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the Internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting us at the contact information provided below.

9. Data Retention

We will only retain your personal information for as long reasonably required for you to use the Site, for us to provide services you request to you, or until you close your account/cancel your subscription unless a longer retention period is required or permitted by law.

10. Children’s Privacy

This Site and any accompanying services offered are not directed at children who are under 13 years of age. It is our policy to require that individuals requesting information on our services be 13 years of age or older. If a parent or guardian believes or becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the contact information provided below. We will delete such information from our files as soon as reasonably practicable.

11. Your Rights

You may contact us to update or correct your personal information and your preferences provided to us through the Site, or opt out of receiving mailings or other communications in which you previously chose to participate. Different programs and services may offer different phone numbers, links or preference managers that allow you to inform us of your updates and choices, including opting out of particular communications. You may also contact us at info@giftedhealthcare.com if you have difficulty finding these tools or otherwise updating your data or preferences. We may need to retain certain personal information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. We will endeavor to comply with your request as soon as reasonably practicable.

If you no longer wish to receive promotional emails from us on a going-forward basis, you may opt out of receiving such emails by following the “Unsubscribe” directions on the emails.

For information relating to residents of California, Nevada or Texas, please see below.

Our websites do not currently respond to web browser “Do Not Track” signals or other mechanisms that provide a method to opt out of the collection of information across websites or other online services.

12. Contacting Us

If you have any questions, comments, requests, or concerns related to this Policy, our information practices, or how to access this Policy in another format, please contact us in writing at info@giftedhealthcare.com or 23330 W. Esplanade Avenue, Suite 505, Metairie, LA 70002.

Gifted Healthcare: California Consumer Privacy Statement

Last Updated: November 4th, 2024

This California Consumer Privacy Statement (“Statement”) supplements the Gifted Healthcare Privacy Policy.  It applies solely to California consumers, which includes visitors to publicly-accessible sections of our Sites, job applicants, and personnel working on behalf of medical facilities, vendors and business partners.

This Statement does not apply to:

• Gifted Healthcare personnel (i.e., employees, officers, directors, or medical staff members), their emergency contracts or their relatives for whom we administer benefits; or
• Medical information governed by the Confidentiality of Medical Information Act  and protected health information collected by Gifted Healthcare as a business associate governed by HIPAA.

This Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 (the “CCPA”), as amended by the California Privacy Rights Act of 2020 (the “CPRA”), and its implementing regulations (the “CCPA/CPRA”).

Collection and Use of Personal Information

We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:

• Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, and other similar identifiers
• Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, state identification card number, education, bank account number and other financial information, medical information
• Protected Classifications: characteristics of protected classifications under California or federal law, such as race, color, age, sex, gender, gender expression, marital status, medical condition, disability, citizenship status, and military and veteran status
• Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
• Sensory Information: audio, electronic, visual, and similar information
• Employment Information: professional or employment-related information, such as information relating to your job position (e.g., job title, job description and office location), talent management information (e.g., résumé information, occupation details, education details, certifications and professional associations, historical compensation details, previous employment details, and pre-employment screening and background check information, including criminal records information) and emergency contact information
• Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We may use (and may have used during the 12-month period prior to the effective date of this Statement) your personal information for the purposes described in our Privacy Policy and for the following business purposes specified in the CCPA/CPRA:

• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage, or providing similar services
• Providing advertising and marketing services to you, except for cross-context behavioral advertising;
• Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
• Short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of your current interaction with us
• Helping to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for these purposes
• Debugging to identify and repair errors that impair existing intended functionality
• Undertaking internal research for technological development and demonstration
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

We do not collect or process sensitive personal information with the purpose of inferring characteristics about California consumers covered by this Statement.

To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

Retention of Personal Information

We will retain your personal information for the period reasonably necessary to achieve the purposes described in our Privacy Policy and this Statement, or any other notice provided at the time of collection, taking into account applicable statutes of limitation and records retention requirements under applicable law.

Sources of Personal Information

During the 12-month period prior to the effective date of this Statement, we may have obtained personal information about you from the following categories of sources:

• Directly from you, such as when you contact us
• Your devices, such as when you visit our Sites
• Our affiliates and subsidiaries
• Vendors who provide services on our behalf
• Professional services organizations, such as auditors and law firms
• Medical facilities and other business clients
• Other individuals, such as in connection with a referral or reference
• Recruiting and talent agencies
• Data analytics providers
• Government entities
• Online advertising services
• Social networks
• Publicly accessible sources
• Data brokers, such as credit reporting agencies and background check services

Sale or Sharing of Personal Information

We do not sell your personal information in exchange for monetary compensation. We may disclose your personal information by allowing certain third parties (such as online advertising services and social networks) to collect personal information via automated technologies on our websites and apps for cross-context behavioral advertising purposes. Under California law, these kinds of disclosures may be considered a “sale” when the personal information is exchanged for non-monetary consideration, or “sharing” when the personal information is disclosed for cross-context behavioral advertising purposes. You have the right to opt out of these types of disclosures of your information, as detailed below in the “California Consumer Privacy Rights” section.

We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement) the following categories of personal information about you to online advertising services and social networks:

• Identifiers
• Online Activity

We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age.

Disclosure of Personal Information

During the 12-month period prior to the effective date of this Statement, we may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:

In addition to the categories of third parties identified above, during the 12-month period prior to the effective date of this Statement, we may have shared personal information about you with: (1) government entities, such as law enforcement authorities and regulators; (2) self-regulatory organizations; and (3) third parties in connection with an actual or proposed corporate transaction, such as a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation.

California Consumer Privacy Rights

You have certain choices regarding your personal information, as described below.

• Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold or shared about you, including the categories of personal information collected, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
• Correction: You have the right to request that we correct the personal information we maintain about you, if that information is inaccurate. 
• Deletion: You have the right to request that we delete certain personal information we have collected from you.
• Opt-Out of Sale or Sharing: You have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes.

How to Submit a Request. To submit an access, correction or deletion request, email us at info@giftedhealthcare.com or call us at 888-566-8773. To opt-out of the sale or sharing of your personal information, click here or use the Global Privacy Control signal. If you would like to opt-out of the sale or sharing of your personal information associated with a different device or browser, please submit an opt-out request or broadcast the Global Privacy Control signal using that device or browser. Please note that if you clear your cookies on a particular browser or device, you may need to resubmit your opt-out request again from that device or browser. Requests sent using the Global Privacy Control will apply to the device and browser from which they are submitted.  For more information about the Global Privacy Control, please visit https://globalprivacycontrol.org/.

To submit a request as an authorized agent on behalf of a consumer, contact us at info@giftedhealthcare.com.

For questions or concerns about our privacy policies and practices, contact us at info@giftedhealthcare.com.

Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you request access to, correction of or deletion of your personal information, we may require you to verify your email address or certain of your information in our records, such as your name, email address, mailing address, phone number, company name and job-details, or other information about your interactions with us. In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.

Additional Information. If you choose to exercise any of your rights under the CCPA/CPRA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.